DELIVERY POLICY

DELIVERY POLICY

TEK Bookmart can only send orders to street addresses in Malaysia. We do not deliver to a PO Box address. We are unable to ship to any International address.

At the time of delivery, you may be required to validate the delivery of the products by signing-off with the delivery personnel. You agree to inspect the product/products for any obvious faults, defects or damage before you sign for received products.

We deliver all orders using our standard packaging materials. Any special packaging as request by customer is subject to additional charges. There will be 2 attempts made to deliver your parcel. If at all these 2 attempts fail, a note will be placed in your recipient’s mailbox for collection at delivery counter at the allocated courier company office. 

Delivery Timeline

Purchases made would be delivered within 2 to 3 business days for Peninsular Malaysia and 5 to 6 business days for East Malaysia. Purchase orders cut off time would be 12pm for each business day. Purchase orders received before 12pm would be delivered out on the same business day. Purchase orders received after 12pm would be delivered out on the next business day. Incorrect address and contact number will cause delays in delivery time. Next business day excludes Public Holidays and weekends. 

Multiple Address Delivery

We are currently only able to deliver to one delivery address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address.

Delivery Charges

West Malaysia
Orders less than RM 100.00 will incur delivery charges of RM10.00
Orders above RM 100.00 will incur NO delivery charges

East Malaysia
Delivery charges will be computed based on value of purchase at the time of checkout.

Delivery charges may change from time to time without prior notice and at our own discretion.